Shipping Policy

By purchasing from DrAmie Inc., you are agreeing to these terms and conditions:

DrAmie Inc. offers a 100% money-back guarantee* as it stands behind the quality of its products!

*To qualify for this Money Back Guarantee, you must:

  • You must first email sales@dramiehornaman.com and include your name, order number, order date, contact information, reason for wanting to return, and any other information you may be asked to provide pertaining to the order or return.
  • Return the item(s) within 30 days of purchase.
  • The item(s) must be unused, unopened, undamaged, and returned in the same condition as they left our warehouse.
  • Due to federal health restrictions, we DO NOT RETURN OR EXCHANGE ANY PRODUCT WHICH HAS BEEN OPENED AND USED REGARDLESS OF THE CIRCUMSTANCE.

Please be advised that the estimated shipping times do not encompass the 3-5 business days requisite for order processing and fulfillment before it is dispatched to the designated shipping company.

INTERNATIONAL SHIPPING

At FIXXR Supplements, we strive to provide reliable international shipping services to our valued customers. Please read through our shipping policy carefully to understand how we handle international orders:

  1. Shipping Times: Please note that estimated shipping times do not include the 3-5 business days required for order processing and fulfillment before dispatch to the designated shipping company.
  2. Success Rate: We have a very high success rate shipping internationally, with nearly 99% of packages reaching their destinations. However, we do not guarantee delivery. By purchasing from FIXXR Supplements, you accept responsibility for your package once it is shipped.
  3. Shipping Calculations: Shipping costs are calculated by our website based on factors such as location, weight, and type/speed of shipping selected during checkout. Import taxes and customs fees are not included in the shipping fees collected on our website.
  4. Customs Regulations: Each country has different laws regarding the shipment of dietary supplements. Customers are responsible for knowing their local customs laws. We ship discreetly to help facilitate successful delivery.
  5. Customs Fees: Customers are responsible for any taxes, duties, tariffs, quarantine fees, or package warehousing fees assessed by their local customs office. FIXXR Supplements will not refund items seized by customs unless returned to us.
  6. Import Taxes: Customers are responsible for checking their country's tax code to determine if they will be subject to import taxes. FIXXR Supplements does not pay consumers' import taxes.
  7. Order Quantity: For large orders, we recommend splitting them into multiple smaller orders to reduce the risk of customs issues. 8. Shipping Information: Ensure you provide accurate shipping information, including your full address (with country displayed) and phone number in English, to facilitate delivery and communication with the shipping carrier.
  8. Shipping Carrier: We primarily ship with USPS. Tracking updates may only be visible when the package is in the USA due to limited scanning by international postal services.
  9. Delivery Times: Delivery estimates vary based on shipping method:
    • First Class Shipping: Approximately 30 business days, with customs clearance required.
    • Priority Shipping: Approximately 6-10 business days, with a higher success rate in customs clearance.
  10. Fulfillment Time: Please allow 3-5 business days for order fulfillment before the package is handed over to the postal service.
  11. Delays: Delivery times may be subject to delays beyond our control. We appreciate your patience and understanding in such circumstances.

For further inquiries or assistance with your international order, please contact us at sales@dramiehornaman.com. Provide your Shipping Address and order details, and one of our experienced representatives will assist you promptly.

Thank you for choosing FIXXR Supplements for your health and wellness needs

IMPORTANT RESTRICTIONS

Each country has different laws and regulations about buying products from other countries. Before you place your order, please be sure of your local customs laws concerning the shipment of dietary supplements. You are responsible for knowing what is legal in your country and what is not. We will always ship discreetly and in a way that will best help you receive your order.

We cannot be held responsible or accountable for any taxes, duties, tariffs, quarantine fees, or package warehousing fees assessed by your local customs office. These charges are separate from your shipping charge, and you will be billed directly from them.

No refunds will be given for items that are seized at your local customs office or not delivered unless returned to us.

DrAmie Inc. will not be held liable for any customs duties or taxes that arise from your local customs office. Any duties or taxes that may apply are your responsibility; we will help you to the best of our knowledge. By ordering from our site, you are stating that you agree to our shipping policy and terms of condition.

YOUR SHIPPING INFORMATION:

Please make sure you provide your full shipping address (Country must be fully displayed) and phone number in English when ordering internationally. The phone number may be used by the USPS or DrAmie Inc. to contact you in case they have problems delivering your order.

WE SHIP WITH USPS.

  • Most countries do not scan packages for tracking, so you may only see tracking updates when the package is in the USA.
  • First Class Shipping takes approximately 30 business days to deliver to your country, and you must clear customs.
  • Priority Shipping takes approximately 6-10 business days to get to your country and must clear customs. This is the best shipping option, as hardly any packages shipped this way have ever been seized.
  • All shipping estimates are from when the package arrives at the US Postal Service. We also require 3-5 days for fulfillment before the package gets to the post office.
  • Delivery times are based on shipping with the assumption of no delays; packages may take a few additional weeks if there are delays.

Please send us an email: sales@dramiehornaman.com

Please include your Shipping Address and what you would like, and one of our experienced representatives will email you back shortly. Thank you,

Dr. Amie Hornaman